ABSTRACT
This dissertation provides an analysis of the impact of computer-mediated
communication (CMC) on the social behavior of a Usenet newsgroup called
"alt.good.morning" (AGM). The descriptions and explanations are in terms of
practice and activity theories based on a qualitative research methodology.
Without the bias that face-to-face interaction is somehow better than CMC
and with the holistic approach to CMC as a context rather than just a tool,
this research explains how a spontaneous computer-mediated group performs,
how conflicts are resolved and what part the computer plays in this
interaction.
AGM is shown to be a vibrant community composed of people from around the
world, the computer and the activities of the community in the context of CMC.
The focus of the research is on the salient behaviors, beliefs, structures and
processing that occur in AGM, as well as the interaction of those forces that
create and shape that community. Foremost of these forces is the effect
of CMC and the computer; they are not passive tools but active participants
in the interaction.